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OUR CUSTOMERS PRIVACY IS IMPORTANT TO US
PRIVACY POLICY
Your privacy is important to us! Sears Indoor Clean Air Services, Sears Canada Inc. and its affiliates,
subsidiaries and third party licensees (together referred to as "we" or "Sears") are committed to respecting your
privacy through protection of your Personal Information. Personal Information is broadly defined as information
about an identifiable individual, but does not include the name, title, business address or telephone number
of an employee of an organization. Data we collect with personal identifiers removed, so that it is impossible
to determine the identity of the person to whom the information relates, is not considered Personal Information.
The cornerstone to protecting your privacy is consent. With your consent, we may collect Personal Information
from you in person, over the telephone, by mail or through the Internet. The type of information we usually
collect and maintain may include your name, mailing address, email address, telephone number, date of birth
and transaction history. We will only collect, use and disclose Personal Information with your consent, except
where otherwise required by law. We will only use and disclosure your Personal Information to fulfill the
purpose for which it was collected. We will not sell your Personal Information to any organization, for any
purpose.
The following outlines our pledge to you:
Purpose and Consent: Before collecting your Personal Information, or at the time of collection, we will
explain to you the purpose of collecting it and obtain your consent. Consent can be express or implied in
appropriate circumstances.
Express Consent: can be given by you in writing, in person, electronically, by telephone using a checkoff
box.
Implied Consent: may be used by us as a basis for extending new marketing offers or further products
and services to you. We will not use your implied consent for the use or disclosure of your sensitive
Personal Information such as financial data.
Withdrawing Consent: you may withdraw your consent at any time, subject to legal or contractual
restrictions and with reasonable notice. If you withdraw your consent, we will inform you of the
implications of withdrawal. To withdraw your consent, simply contact us (by mail, email or fax) and advise
us of what Personal Information you no longer wish us to use.
Limiting Collection: Our collection of Personal Information is limited to what is reasonable under the
circumstances and your information will be used only for the purpose for which it is collected.
Security: Your Personal Information is kept confidential and secure and is not disclosed to anyone outside
Sears without your consent, unless required by law.
Access: you have the right to access your Personal Information, and to correct inaccuracies.
How to Contact Us: If you have additional questions or concerns regarding our Privacy Policy, please email
us at privacy@excellcleanair.com, mail us at Sears Indoor Clean Air Services, Unit 8-4380 South Service Road,
Burlington, ON L7L 5Y6, call us at (800) 663-9357 or fax us at (905) 639-4562.
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